Privacy Policy

Effective October 30, 2026

Who we are

Churchverse (churchverse.app) is a community management platform for churches: member directories, attendance, meetings, events, and communication. Each church that uses Churchverse controls its own community's data; Churchverse stores and processes that data on the church's behalf.

Information we collect

• Account information - when you sign in (including Sign in with Google) we receive your name, email address, and profile photo.
• Community profiles - churches record member details such as name, phone and WhatsApp number, email, birthdate, gender, residence area, marital status, education or career, a photo, attendance history, and pastoral care notes.
• Registration forms - when you fill a public registration form, the details you choose to submit are delivered to that church's approval queue.
• Technical data - basic device information (such as a browser identifier used to enforce the per-account device limit) and standard service logs.

How we use information

• To operate the service: directories, attendance tracking, statistics, birthdays, caretaking notes, and messaging templates for the church you belong to.
• To secure accounts: sign-in, session and device management, and abuse prevention.
• To support you when you contact us.

We do not sell personal information, and we do not use it for third-party advertising.

Google user data

If a church administrator or meeting servant connects Google Contacts, Churchverse creates contacts (name, phone number, email address and a meeting label) in that person's own Google account, one contact group per meeting, and keeps a record of which contacts it created so they are never duplicated. When that person later presses the sync button after a roster change, Churchverse refreshes the name, phone number and email address of the contacts it created earlier; to do this it reads only those contacts and the names of the contact groups. Churchverse never reads, edits or deletes any contact it did not create, never deletes contacts, and stores nothing from the Google account except the identifiers of the contacts it created and the email address of the account they live in. For a sync the person presses, the Google access token is used in the browser for that sync only and is never sent to or stored on our servers. If the person turns on auto-sync for their own service list, they grant lasting access once; our server then keeps Google's refresh token encrypted, uses it every hour, and within a minute of a change to someone on that list, only to add and refresh the contacts described above, and deletes it the moment the person turns auto-sync off, removes Churchverse's access in their Google account, or deletes their Churchverse account. Churchverse's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Where data is stored

Data is stored on Google Firebase (Cloud Firestore, Cloud Storage, and Firebase Authentication) and is encrypted in transit and at rest. Access inside a church is limited to that church's authorized staff accounts.

Sharing

Your information is visible only to the authorized staff of the church community it belongs to, and to the infrastructure providers we rely on to run the service (Google Cloud / Firebase). We may disclose information if required by law.

Retention and deletion

You can delete your account yourself in the app: tap your photo (My account), then Delete my account under Danger zone. The deletion happens 14 days later, and you can cancel it by signing in before then. It removes your sign-in and account data; your profile card in a church stays with that church, unlinked from your account. The full details, and how to ask if you cannot sign in, are on our Delete your account page.

Each church manages its own records: administrators can correct or permanently delete profiles, and deleting a profile removes its account history, memberships, and records. If you would like your data corrected or removed, contact your church's administrators, or email us at support@churchverse.app and we will help.

Children

Churchverse is used by youth ministries. Records for minors are created and managed by the church's staff as part of its ministry work, under the church's own responsibility and with the consent it obtains from parents or guardians.

Changes and contact

We may update this policy as the service evolves; the effective date above always reflects the latest version. Questions or requests: support@churchverse.app.